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Frequently Asked Questions

Electrical FAQ’s

What electrical services do you provide?

We offer a comprehensive range of electrical services, including design, installation, repairs, maintenance, upgrades, lighting solutions, and more.

Are your electricians certified?

Yes, our electricians are highly skilled, certified professionals who have undergone rigorous training and possess the necessary certifications to handle electrical work safely and effectively. All our work complies with UK regulations, including BS7671, BD5266, BS EN 62196, BS61537 and BS8418.

How experienced is your team?

Our team collectively brings over 40 years of experience in the electrical industry and we have successfully completed numerous projects including residential, commercial and industrial for a variety of sectors.

What geographical areas do you serve?

We proudly serve customers in Scotland & the North of England. Please contact us to check if we cover your specific location.

Data FAQ’s

What is data cabling, and why is it important?

Data cabling refers to the infrastructure used to transmit data and information within a network. It is crucial for ensuring reliable and efficient communication within organisations, enabling seamless connectivity, data transfer, and network performance.

What types of data cabling installations do you offer?

We provide a comprehensive range of data cabling installations, including structured cabling solutions, fibre optic cabling, ethernet cabling, server room solutions (including power) and CCTV & Door Access.

What industries do you serve with your data cabling installations?

We serve a wide range of industries, including but not limited to healthcare, education, retail, industrial and commercial sectors. Our solutions are adaptable to various industry requirements and can support both small and large organisations.

Can you assist with data centre cabling and server room installations?

Absolutely. We specialise in data centre cabling and server room installations. Our team has the expertise to handle complex cabling requirements, cable routing, and organisation for efficient data centre operations.

Can you provide ongoing support and maintenance for data cabling installations?

Yes, we offer ongoing support and maintenance services to ensure the long-term performance and reliability of your data cabling infrastructure. This includes troubleshooting, upgrades, and expansion as your business needs evolve.

Fire FAQ’s

What types of fire systems do you install?

We specialise in the installation of various fire systems, including fire alarms, emergency lighting, and fire detection systems.

How do you ensure compliance with fire safety regulations?

We strictly adhere to local fire safety regulations and standards in all our installations. Our team stays up to date with the latest regulations and guidelines to ensure that your fire system is compliant and reliable based on the BS 5839 certification.

Do you offer tailored fire system solutions?

Absolutely. We understand that each building and facility has unique requirements. We work closely with our clients to design and install tailored fire system solutions based on the regulations, customer needs and budget.

Can you help with the maintenance and servicing of fire systems?

We offer comprehensive maintenance and servicing packages for fire systems. Regular maintenance is crucial to ensure the optimal performance of your fire system and to meet regulatory requirements.

Can you assist with obtaining necessary warrants and approvals for fire system installations?

We have extensive experience in working with local authorities and can help facilitate the process of obtaining warrants and approvals for your fire system installation.

IT FAQ’s

What types of IT hardware do you supply?

We supply a wide range of IT hardware, including desktops, laptops, servers, networking equipment, storage solutions, peripherals, and accessories. We partner with trusted brands to provide high-quality products that will last.

Do you offer IT support services?

Yes, our team of skilled technicians are available to assist with troubleshooting, maintenance, software installations, network configurations, data backups, and other IT-related issues. As 90% of issues can be diagnosed and resolved remotely, we provide a remote support service as part of our support package to ensure your issue is resolved quickly and disruption is kept to a minimal.

Can you help with setting up new IT infrastructure for our business?

Absolutely. We specialise in designing and implementing IT infrastructure solutions tailored to your business needs. From network setup and server installations to software configurations, we ensure an efficient and trouble-free IT environment.

Can you assist with data backup and disaster recovery solutions?

Yes, We understand the critical importance of data backup and disaster recovery planning. Our team can help implement robust backup solutions and develop strategies to safeguard your data and ensure business continuity.

Can you provide guidance on upgrades and future-proofing our IT infrastructure?

Certainly. We stay up to date with the latest technology trends and can provide expert advice on upgrading your IT infrastructure, ensuring compatibility, scalability, and futureproofing to meet your evolving needs.